I had a great Crew that was supportive and helpful. I had the same nerves ahead of my first flight that I did going into training, but knew I was well prepared. I think of my Trainers as friends, and I am genuinely grateful for everything they did for us. Our Trainers were excellent and pushed us all the way to being the best Flight Attendants in the business. The four weeks of training was undoubtedly stressful and challenging, but the feeling of happiness when we graduated is one of the highlights of my life to date. Over the next four weeks of training, I made lifelong friends and memories. I was heading off to begin a career I had wanted for several years. I have to admit that I had some nerves as I was leaving for training, but I was also excited. Training at Southwest Airlines University Some of the study material included airport codes and public announcements that are necessary to memorize. The package contained a lot of valuable information about training, the expectations and requirements to be a successful candidate, and information on material needed to study for testing during training. I received my new hire package shortly after I was notified that I had completed the hiring process. The face-to-face interview came about eight months after I initially submitted my application.Ī few days after my interview in Dallas, I received a call saying that I had been recommended as a candidate and would be invited to training, pending the successful completion of a background check and drug test. The phone interview went well, and the next step involved a face-to-face interview in Dallas with the Recruiting Team. We communicated over a couple of months, and then I had a phone interview. Upon successfully submitting my application, I was contacted via email by a People Department (HR) Representative. I knew in the past the position attracted enormous interest. Then, on the day the position would be posted, I sat in front of my computer ready to submit my application the minute it opened. I started by creating a profile at /careers. I can honestly say I look forward to going to work every day. There’s an enthusiasm, spirit, and a company pride that is unmatched anywhere else. Quite simply, it is a great place to work and the best in the industry. When I made the decision to become a Flight Attendant, I knew Southwest Airlines was the place for me. And, I’d gotten to know many Flight Attendants through my job as a TSA Agent at the Denver International Airport I had some insight into what the job required-my wife, Maria is a Flight Attendant at another airline. My interest in interacting with people in a hands-on environment, traveling, and meeting new people prompted me to apply for a Flight Attendant position. Read on to hear firsthand from Southwest Airlines Flight Attendant Brian O’Donoghue about the journey to becoming a Flight Attendant at the nation’s largest domestic air carrier.* Working the Southwest Way includes wowing customers by delivering world-class Hospitality, creating memorable connections, and being famous for friendly service. Southwest Employees are known for Fun-LUVing Attitudes, and that includes being a passionate Team Player, not taking oneself too seriously, and celebrating successes. To demonstrate a Servant’s Heart, an Employee will follow The Golden Rule, treat others with respect, and embrace the Southwest Family. For Warrior Spirit, it’s striving to be the best, displaying a sense of urgency, and never giving up. Specific behaviors are attributed to each of those expectations. Living the Southwest Way means having a Warrior Spirit, a Servant’s Heart, and a Fun-LUVing Attitude. They look for People with clearly-defined expectations the airline has defined as Living and Working the Southwest Way. Southwest Airlines is known for hiring for attitude and training for skill, but the airline says it will never put skill over attitude. When the position was finally posted again in February 2018, more than 28,000 external candidates applied. More than 20,000 candidates applied in 2016. As a widely-recognized great place to work, Southwest Airlines is fortunate to receive a high volume of interest in Flight Attendant positions.
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